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How dewappker Handles Your Personal Data

Your account information, wallet details, and session activity are collected only to keep your dewappker account running smoothly.

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What This Privacy Policy Covers

dewappker Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with dewappker, we collect the information you provide directly — your name, email address, and the wallet identifiers connected to DANA, OVO, or GoPay payments you make. We also collect session data automatically: your device type, browser, IP address, and pages

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visited. This data is used to process deposits, verify withdrawals, and keep your account secure. We do not sell your personal data to third parties. Payment data flowing through DANA, OVO, or GoPay is processed by those wallet providers under their own privacy terms; we receive
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only the transaction confirmation and amount needed to credit your account. Data is stored on secured servers. Retention periods depend on account status and the requirements of applicable law in Indonesia. Where local law requires us to hold records for a defined period, we follow that
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requirement. Where it does not, we keep your data only as long as your account remains active or as needed to resolve any open disputes. Players in Semarang and across Indonesia access our lobby under the same data handling standards. Availability of our services depends on
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local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA CONTACT PATHS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right starting point. You can reach us through the channels below. For data deletion requests, include your registered email and account wallet type — DANA, OVO, or GoPay — so we can locate your records faster.

Team online

Live Chat Support

Open the chat window from your account dashboard. Our team handles data queries alongside general account help during support hours.

Email Request

Send your data access or deletion request to our support email. Include your account email and the wallet method — DANA, OVO, or GoPay — linked to your account.

Account Help Centre

The Help Centre covers common data questions including how to download your account history and what to do if you spot an error in your profile.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data security is built into the account layer, not added on top. Here is how we approach the four areas that matter most to you.

Encryption and Storage

Your account data — including wallet identifiers for DANA, OVO, and GoPay — is stored with encryption at rest. Access is restricted to verified system processes and authorised staff only.

Cookies and Session Tracking

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. You can clear cookies from your browser settings at any time; this will log you out of your active session.

Retention and Deletion

Active account data is retained while your account is open. If you close your account, we retain the minimum records required under applicable Indonesian law and delete the rest on a scheduled cycle.

Requesting Changes

To correct, export, or delete your personal data, contact support with your registered email. We aim to respond to data requests within the timeframe required by applicable local law.

Common Questions About Your Data

These are the questions we hear most often about how dewappker handles account and payment data. If yours is not listed, reach out via live chat or email.

We collect your name, email, and the wallet identifier tied to your chosen payment method — DANA, OVO, or GoPay. We also log device type, IP address, and session activity for security purposes.

We share only the transaction data needed to process a payment. Your wallet provider receives the amount and reference; we receive confirmation. Neither party receives more than the transaction requires.

We keep the minimum records required under applicable Indonesian law. Data beyond that legal minimum is deleted on a scheduled cycle after account closure is confirmed.

Yes. Contact support with your registered email and account wallet type. We will compile your data and provide it within the timeframe required under applicable local law and eligible region rules.

Send a deletion request via email or live chat. Include your registered email and the payment method — DANA, OVO, or GoPay — linked to your account so we can locate your records accurately.

We use session and functional cookies. You can clear or block them through your browser settings at any time. Blocking cookies will end your active session and may affect some account features.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How dewappker Handles Your Personal Data

Reach Us About Your Privacy

Live Chat Support

Email Request

Account Help Centre

How We Protect and Manage Your Information

Encryption and Storage

Cookies and Session Tracking

Retention and Deletion

Requesting Changes

Common Questions About Your Data

01 What personal data does dewappker collect when I open an account?

02 Does dewappker share my data with DANA, OVO, or GoPay?

03 How long do you keep my account data after I close my account?

04 Can I request a copy of all the data you hold on me?

05 How do I ask dewappker to delete my personal data?

06 Are cookies used on the dewappker site and can I turn them off?

Privacy Policy

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